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Customer Service - Contact us

For help or enquiries please email Georgie at :

or by post to our shop: Bells and Whistles Kids Ltd, Drove Orchards, Thornham Road, Thornham, Norfolk PE36 6LS

or telephone: 01485 525676

For questions about an order or for more information about our products, please send us a message.

Refunds and Exchanges

We want you to be delighted with your purchase. But if its wrong for whatever reason, faulty or you are unhappy with it please contact us as soon as possible.

We kindly ask that you return any unwanted items within 14 days for a full refund, providing we receive it in the same condition it was sent. You will need to meet the cost of returning items unless it is covered by a promotion.

Please return to our shop address as follows:

Bells and Whistles Kids, Drove Orchards, Thornham Road, Thornham, Norfolk PE36 6LS. If something is wrong with an item, contact us within 14 days, return the item and we will replace it if available or refund the item.

Where we are at fault we will cover postage costs.

Registered Company no: 06775311

Registered VAT no: 972608203